Terms & Conditions | Palmwoods Retreat

Terms & Conditions

Check-in time is 1 pm Check-out time is 11 am.
It is mandatory for all guests to show an identity proof (passport for foreigners) at the time of check-in. Please do ensure that you carry this with you.
Any damage to the upholstery and furniture due to food and beverage spillages is recoverable from the guests. Personal food and beverages are strictly not permitted in the premises.
Meal Timings are as follows:
Morning Breakfast: 9:00 am to 10:30 am
Lunch: 1:30 pm to 3:00 pm
Evening Snacks: 5:30 pm to 6:30 pm
Dinner: 8:30 to 10:30 pm
Drivers /Maids meals will be charged extra and their accommodation in dormitory is subject to availability.
Conditional pet policy - As part of our commitment to providing a comfortable stay for all guests, pets are welcome from Monday to Thursday only. A sanitation fee of ₹750 applies. Pets are not permitted on weekends (Friday to Sunday), long weekends, or during festive periods. For safety and hygiene, pets are not allowed in or near the dining area at any time.
Pilot Visits - We do not entertain guests who would want to check out our property without prior appointments.
Advance Bookings Only - We do not allow walk-ins to our property. All bookings can be made via reservations. You can call + 91 982-221-6299 or + 91 888 880 6969 or email info@palmwoodsretreat.com
Nature is beautiful. Let us keep it clean and beautiful by not littering. Also kindly refrain from plucking fruits and flowers from the orchards.
This is an agro resort and away from the city .We have taken best efforts to provide electricity to our guests but incase of power cuts and breakdown we do not guarantee non interrupted supply due to limited back up.
Packages are inclusive of pre-planned meals. We make best efforts to cater to any special requests, however being away from the city, the fulfilment of the same is limited.
Kindly contribute to our efforts in conserving energy by making conservative use of water, electricity and by ensuring to switch off the air conditioner while going out of the villa.
Palmwoods Retreat reserves the right to require a guest to leave if he/she is causing a disturbance, annoying other guests or staff or is behaving in an unacceptable manner.
Palmwoods Retreat reserves the right to refuse a guest entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner.
Guests shall comply with all reasonable rules and procedures, including but not limited to health and safety and security procedures and statutory requirements as to registration.
The guests are requested to take care of their own valuables property and belongings, and the Palmwoods Retreat shall not be responsible for any loss, damage or theft for the same.